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LATEST INFORMATION

May 11, 2020 - 7 a.m. PT

The San Diego Gulls fully support the decision made today by the American Hockey League (AHL) to cancel the remainder of the 2019-20 AHL regular season and 2020 Calder Cup Playoffs due to the COVID-19 outbreak. While we were hopeful to complete the 2019-20 season, the health and safety of our fans, staff, players, working personnel and community is our number one priority.
 
We thank our players, coaches, hockey operations and business staff for their dedication this season representing San Diego with the utmost passion.
 
Our fans are the backbone of our organization, and we appreciate their patience as we faced uncertainty surrounding the conclusion of our season. Gulls fans holding tickets to any of the six remaining unplayed games may use them as a credit toward season ticket payments and/or additional games during the 2020-21 regular season, donate their ticket value toward tickets to First Responders Night, receive a refund or donate their ticket credit to the San Diego Gulls Foundation.
 
We look forward to returning to play next season to bring Gulls hockey back to America’s Finest Fans.
 
Most importantly, the San Diego Gulls continue to send best wishes to those impacted by the virus.

May 11, 2020 - 6 a.m. PT

American Hockey League President and Chief Executive Officer David Andrews announced today that the league’s Board of Governors has voted to cancel the remainder of the 2019-20 AHL regular season and the 2020 Calder Cup Playoffs due to the ongoing COVID-19 public health crisis:

“After a lengthy review process, the American Hockey League has determined that the resumption and completion of the 2019-20 season is not feasible in light of current conditions.

The League’s operational focus has turned toward actively preparing for the 2020-21 season.

We are very grateful to the National Hockey League and its teams for their support and leadership in navigating through the challenges faced over the past two months.

The AHL continues to place paramount importance on the health and safety of our players, officials, staff and fans and all of their families, and we all look forward to returning to our arenas in 2020-21.”

The AHL’s standings – sorted by points percentage – and statistics as of March 12, 2020, are considered final and official, and will serve as the basis for determining league awards for the 2019-20 season.

Ticket Policy Information

Gulls Season Ticket Holders

All Gulls Season Ticket Holders for the 2019-20 season can use the value of the six unplayed home games in the 2019-20 regular season as a credit toward season ticket payments and/or additional games during the 2020-21 regular season, donate their ticket value toward tickets to First Responders Night, receive a refund or donate their ticket credit to the San Diego Gulls Foundation. Season Ticket Holders will receive a communication with detailed information on these available options on Monday, May 11. Please check your registered account email inbox for further details and complete this form. If no response is provided, Season Ticket Holders will automatically receive a credit. If you have additional questions, please contact your Gulls Ticket Representative.

Season ticket members who choose to receive a credit in lieu of a refund will receive a $100 promotional voucher that can be used towards the purchase select merchandise on the Gulls Online Shop. This voucher can be redeemed on the Gulls Online Shop through April 15, 2021. Certain restrictions and exclusions apply, which can be found by clicking here or by going to https://www.sandiegogulls.com/promotional-voucher. Please contact your Gulls Ticket Representative if you have questions about the voucher.
 
In the event of unforeseen financial hardship, Gulls Elite members can request to defer their payments for the 2021-22 regular season by contacting their Gulls Service Representative, subject to San Diego Gulls deferment policies. 


Single Game Tickets

Single-game ticket buyers who purchased tickets directly from San Diego Gulls will receive a refund through their original point of purchase. If a credit card was used to purchase the tickets, the refund will be applied to the same credit card. Refunds can take up to 30 days to process; however, we're making all attempts to process these as quickly as possible. If cash was used to purchase the tickets, ticket buyers must contact the Box Office to receive the refund. All cash transactions processed at the Pechanga Arena San Diego Box Office will need to contact the Pechanga Arena San Diego Box Office at (619) 224-4171 or fill out a ticketing form.

If you purchased a single-game ticket through a third-party ticket provider (e.g., StubHub, SeatGeek, etc.), please contact the provider you used for the purchase for refund information and their refund policies. Unfortunately, we are not able to process refunds on behalf of those third-party ticket providers.

If you have un-redeemed MWR vouchers, please contact the MWR office that issued the voucher for refund information. 

If you’ve redeemed your MWR vouchers for tickets to any of the affected games, we will honor these vouchers and exchange the canceled games tickets for the same number of tickets to a game during the 2020-21 regular season. 


Group Ticket and Partial Plan Holders

Group ticket holders and partial-plan holders can apply affected game ticket purchases from the 2019-20 regular season as a credit toward season ticket payments and/or additional games during the 2020-21 regular season, donate their ticket value toward tickets to First Responders Night, receive a refund in full by filling out either the partial-plan holder form or group tickets form or donate their ticket credit to the San Diego Gulls Foundation. If no response is provided, you will automatically receive a credit.

Both group ticket purchasers and partial-plan holders are encouraged to contact their ticket representative for credit, donation or refund questions

Arena Information

Due to the State of California's shelter-in-place directive, the Pechanga Arena Box Office is closed.

Cash transactions for single-game tickets processed at the Pechanga Arena Box Office will need to contact the arena office at (619) 224-4171 or fill out a ticketing form here.

 

Media Information

Please contact the Gulls Communications Department for statement or interview inquiries.

Previous Updates

March 16, 2020 - 2 p.m. PT

The American Hockey League has advised its clubs that the indefinite suspension of AHL play will not be lifted before May. 

The League is recommending that teams facilitate the return of AHL players to their primary residences.

March 12, 2020 - 2 p.m. PT

The San Diego Gulls fully support the decision made today by California Governor Gavin Newsom and the State of California. While we are disappointed in being unable to host games in front of our loyal fans, this unprecedented step is for the betterment and well-being of the community we are proud to be a part of. The health and safety of our community, fans, players, staff and other working personnel has and will continue to be our number one priority. 

Fans with questions regarding today’s announcement can find information on this page or on the club’s social channels. The Gulls will continue to closely monitor developments regarding COVID-19 and will provide any pertinent updates via our social media channels.

Most importantly, the San Diego Gulls send our best wishes to those impacted by the virus and wish all those affected a speedy recovery.

March 12, 2020 - 1 p.m. PT

SPRINGFIELD, Mass. - With the health and safety of our players, officials, staff and fans of primary importance, the American Hockey League has announced the suspension of play until further notice, effective immediately, due to concerns over the COVID-19 pandemic.

The AHL will continue to monitor developments and will provide updates on the 2019-20 season at the appropriate time.


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